{"id":75718,"date":"2025-06-30T16:33:50","date_gmt":"2025-06-30T16:33:50","guid":{"rendered":"http:\/\/smebanking.news\/ru\/?post_type=product&amp;p=6481"},"modified":"2025-06-30T16:33:50","modified_gmt":"2025-06-30T16:33:50","slug":"6481-the-future-of-internet-banking-for-business-2","status":"publish","type":"product","link":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/","title":{"rendered":"The future of Internet banking for business"},"content":{"rendered":"<p>When compared with the retail Internet banking market, it is apparent that business and corporate banking Internet portals lag well behind in many respects. The expectation of Internet technology is driven by firms like Apple, Facebook, and the multitude of new start-ups. These expectations quickly spread to the corporate world. As stated in a recent Finextra corporate banking survey, \u2018Treasurers and cash managers know that the technology is available to provide the service they desire, and if it\u2019s not delivered, they question the bank\u2019s commitment to the client relationship\u2019.<\/p>\n<p>Clearly, many of the questions that were asked in retail banks 10 years ago are still being asked in corporate and business banks today:<\/p>\n<ul>\n<li>How much more are corporate and business customers willing to do online?<\/li>\n<li>Will banks make money from online services?<\/li>\n<li>Are Internet services worth the investment?<\/li>\n<\/ul>\n<p>The answers are \u2018lots more\u2019, \u2018yes\u2019 and \u2018yes\u2019. Missing the digital boat will have a negative impact with increased customer attrition, higher acquisition, and servicing costs, reduced transactional revenues, and suboptimal cross-selling. Customer demand is rapidly developing. Now is the time for business and corporate banks to act. The latest research from Finextra1 supports this view:<\/p>\n<ul>\n<li>62 percent of corporate clients said they would consider switching to a different bank for better customer service;<\/li>\n<li>57 percent said they would be willing to pay higher fees for a sophisticated web portal that enabled them to manage their entire portfolio through the web.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses. The results were surprising. While some good core functionality existed in key areas, many reported limited functionality and confusing interfaces which were generic and thus non-configurable. Furthermore, major emerging technology areas such as mobile, applets, basic alerts and use of collaborative working tools were largely absent. The overwhelming impression was of Internet banking undervalued as a market differentiator and not the focus for customer acquisition or revenue growth.<\/p>\n","protected":false},"featured_media":53708,"template":"","meta":{"pmpro_default_level":"","tdm_status":"","tdm_grid_status":""},"product_brand":[],"product_cat":[2355,2347],"product_tag":[],"class_list":["post-75718","product","type-product","status-publish","has-post-thumbnail","product_cat-digital-banking-en","product_cat-study-library","pmpro-has-access","first","instock","shipping-taxable","product-type-external"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Report The future of Internet banking for business 2011<\/title>\n<meta name=\"description\" content=\"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Report The future of Internet banking for business 2011\" \/>\n<meta property=\"og:description\" content=\"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/\" \/>\n<meta property=\"og:site_name\" content=\"SME Banking Platform\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smebanking.agency\/platform\/wp-content\/uploads\/sites\/7\/2018\/08\/IBM694_Corporate_Banking_Paper.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/\",\"url\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/\",\"name\":\"Report The future of Internet banking for business 2011\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2018\\\/08\\\/IBM694_Corporate_Banking_Paper.jpg\",\"datePublished\":\"2025-06-30T16:33:50+00:00\",\"description\":\"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/#primaryimage\",\"url\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2018\\\/08\\\/IBM694_Corporate_Banking_Paper.jpg\",\"contentUrl\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2018\\\/08\\\/IBM694_Corporate_Banking_Paper.jpg\",\"width\":500,\"height\":675,\"caption\":\"The future of Internet banking for business\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/report\\\/6481-the-future-of-internet-banking-for-business-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/cental-asia\\\/home-central-asia\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u041a\u0430\u0442\u0430\u043b\u043e\u0433\",\"item\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/cental-asia\\\/reports\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The future of Internet banking for business\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/#website\",\"url\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/\",\"name\":\"SME Banking Platform\",\"description\":\"Knowledge Base Platform\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/smebanking.agency\\\/platform\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Report The future of Internet banking for business 2011","description":"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/","og_locale":"en_GB","og_type":"article","og_title":"Report The future of Internet banking for business 2011","og_description":"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.","og_url":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/","og_site_name":"SME Banking Platform","og_image":[{"width":500,"height":675,"url":"https:\/\/smebanking.agency\/platform\/wp-content\/uploads\/sites\/7\/2018\/08\/IBM694_Corporate_Banking_Paper.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/","url":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/","name":"Report The future of Internet banking for business 2011","isPartOf":{"@id":"https:\/\/smebanking.agency\/platform\/#website"},"primaryImageOfPage":{"@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/#primaryimage"},"image":{"@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/#primaryimage"},"thumbnailUrl":"https:\/\/smebanking.agency\/platform\/wp-content\/uploads\/sites\/7\/2018\/08\/IBM694_Corporate_Banking_Paper.jpg","datePublished":"2025-06-30T16:33:50+00:00","description":"At the start of 2011, IBM completed a benchmark of UK business and corporate banking Internet portals through a series of interviews with end-users ranging from corporate treasuries to small businesses.","breadcrumb":{"@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/#primaryimage","url":"https:\/\/smebanking.agency\/platform\/wp-content\/uploads\/sites\/7\/2018\/08\/IBM694_Corporate_Banking_Paper.jpg","contentUrl":"https:\/\/smebanking.agency\/platform\/wp-content\/uploads\/sites\/7\/2018\/08\/IBM694_Corporate_Banking_Paper.jpg","width":500,"height":675,"caption":"The future of Internet banking for business"},{"@type":"BreadcrumbList","@id":"https:\/\/smebanking.agency\/platform\/report\/6481-the-future-of-internet-banking-for-business-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/smebanking.agency\/platform\/cental-asia\/home-central-asia\/"},{"@type":"ListItem","position":2,"name":"\u041a\u0430\u0442\u0430\u043b\u043e\u0433","item":"https:\/\/smebanking.agency\/platform\/cental-asia\/reports\/"},{"@type":"ListItem","position":3,"name":"The future of Internet banking for business"}]},{"@type":"WebSite","@id":"https:\/\/smebanking.agency\/platform\/#website","url":"https:\/\/smebanking.agency\/platform\/","name":"SME Banking Platform","description":"Knowledge Base Platform","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smebanking.agency\/platform\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/product\/75718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/media?parent=75718"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/product_brand?post=75718"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/product_cat?post=75718"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/smebanking.agency\/platform\/wp-json\/wp\/v2\/product_tag?post=75718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}