SME Banking Agency Profile
Our story began on October 23, 2010, when Andrii Hidulian founded SME Banking Club community after 10 years working in the SME business of Raiffeisen Bank Aval.
We have united over 20 banks in 5 countries: Ukraine, Kazakhstan, Moldova, Azerbaijan, and Kyrgyzstan. And we have become the industry’s “perpetual engine”.
Our aim is to contribute to the continuous innovative development of SMEs by analyzing accurate data and implementing modern technologies.
In 2022, we took a step forward and transformed into information and analytical agency – SME Banking Agency.

We specialize in SME banking
We equip banks with global success stories and cutting-edge technology so that you can keep up with the times and constantly improve your service.
SME Banking Agency’s mission
- To help the SME segment prosper by adopting best practices and IT technologies.
- To provide banks and financial companies with the most reliable data to make accurate decisions.
- Focus on client goals and objectives rather than blindly following internal KPIs and growth metrics.
История роста
Transformation into SME Banking Agency
The 10th-anniversary annual conference, accession of the first bank from Moldova
Accession of the first bank from Armenia
Accession of banks from Belarus, Azerbaijan, and Kyrgyzstan
Accession of the first bank from Kazakhstan
Establishment of Gidulyan Company, expansion of SME Banking Club
Founding SME Banking Club
SME Banking Agency in persons
Our unbreakable principles

Professionalism. Our experts have experience in the SME sector (including TOP management positions), with a combined experience of 18 years.

Unity. It is more effective to develop the market together than separately. That is why we are building a community of banks with common interests.

Speed. We are always in touch, responding promptly and delivering on our commitments as quickly as possible.

Digitality. We promote modern and progressive solutions that enable banks to improve their processes and outcomes.
SME Banking Agency is a single information hub and knowledge base. We collect information directly from banks and use it to produce analytics. With us, you know what to do, how to do it, and how not to “step on the rake”.
A unique knowledge base on SMEs
(for SME Banking Club members)
2200

publications
432

innovation library
9

country reviews
27

app reviews
20

own researches
3

awards and ratings
6

advisory councils
8

webinars
682

presentation archives
227

video of speeches
Total accumulated
Planned for 2023
Our credo
We work to provide our clients the cutting-edge innovative solutions, advanced services, and digital bankings that will become the benchmark of the market.

We work for the innovative development of the banking industry and for the prosperity of small and medium-sized businesses, which are the backbone of the middle class and the well-being of society. We believe in small business.

“SME Banking Agency’s researches provide us an objective assessment of SME market development and its key indicators” – Raiffeisen Bank.

Today SME Banking Agency is more than just a club. We conduct research, market and product analyses, hold SME events, and provide bespoke advisory services.
Describe your task
Our contacts
+38 067 251 65 52
Do you have any questions? Leave a message in the form, and we will be happy to answer and help you.